unban complaint

[snake7]

[AMXBans] ===============================================
[AMXBans] You have been banned from this Server by Admin Showtime.
[AMXBans] There are 23 hours , 55 minutes and 30 seconds left of your ban.
[AMXBans] Banned Nickname : SNAKE
[AMXBans] Reason : ' no scan and waiting yr demo '
[AMXBans] You can complain about your ban @ www.arabian-servers.com
[AMXBans] Your SteamID : ' STEAM_0 : 1 : 107880652 '
[AMXBans] Your IP : ' 41.102.147.26 '
[AMXBans] ===============================================
Commencing connection retry to 151.80.47.182:27015
Connecting to 151.80.47.182:27015...
Connection accepted by 151.80.47.182:27015
* Privileges set
Kicked : You are BANNED. Check your console.

hi i was asked by admin showtime to provide scan by a program called "wargod", i downloaded it and tried to scan but it always tells me ERROR, tried multiple times to no veil, i explained this to him but he did not listen, many people told me it won't work on windows10 which is my current OS, so i would like an unban ty.
i'll happily provide a demo if you like.