Hello, i received your msg.
to have unban you need to post ban info, the informations you get in console when you try to enter the server.
and post demo when you got banned.
check the ss below for demo files. thank you
http://prntscr.com/ue9b6o
He got banned for wallhack ... Because he knew everyone positions .... well...after i banned him his friend tried to defend him saying that he does not cheat because they play in the same room ... Thats when i figured it out that his friend was sayin to him every enemy position . so ... probably higher ranks can deal with it ... for me personally i don't care ... it's just that he has to understand that is illegal to have another friend in game that tells you the enemies possition when he is